KinkyNappyHappy ~ Pictures from Houston's CN Meet-up!

mstokes2008 wrote:Awww KNH I'm so happy you had a good stay with your son (they're both cuties lol), but whewie you are strong for not throat punching anyone!!! That is a mess!! WHat kinda ppl break into a room and then come back first of all??? Clearly he's not a good criminal in the least bit. And you better give it in to those hotel ppl talking bout they're not liable. Makes it seem like it was a staff that did it if he was able to let himself into the room twice like it was nothing.

I can't believe they took your hair stuff! What kind of crap, I don't understand what's going on with the world today. I hope everything gets straightened out without being to legal or having any faces broke lol. I'm sending you cyber hugs & strength and praying that everything gets worked out. I hope you have a good day lady!

Notthecoolmom wrote:Oh my! I will pray for you and your mom...a crackhead...oh my!

krazy coils wrote:Good Morning KNH!

First congratulations on winning your Afroveda products (I was going to joke and say like you need more products but you actually do after what happened at the hotel). So sorry you and your family had to go through that. Definitely stay on top of them because that sounds like an inside job. No forced entry and someone just got into a locked room, doesn't sound right

Have a good day. TTYL

LadyMika wrote:WOW. I'm appalled!! No forced entry? And your KEY WOULDN'T WORK AFTER YOU LEFT? Sounds like he was ALLOWED in. I don't trust hotels for SHIT. (Excuse my language, but I HATE THIEVES!!!) I sincerely hope everything is resolved, and QUICKLY. I'm actually PISSED! The hotel was SO irresponsible in their response! "Not liable"? To quote my boyfriend, "Rubbish dahling, RUBBISH!!"

On the other hand, I AM glad you had a good time with your mother and your sons. They look like they could be your BABY BROTHERS. I had to do a double take!

I'm sending nothing but love and strength to you Sister. Hang in there!

CocaColaCutie wrote:I'm so sorry to hear about the robbery KNH! That is madness! I'm stunned sitting here thinking about a crack smoking porn watching, hair product stealing, almost grand theft auto type thug getting into your hotel room. That's just crazy. I don't see how the hotel can't be liable, especially when its not forced entry. Enjoy your afroveda products though! Hopefully that takes the some of the sting out of your loss.

CrissyQ wrote:Ok I am pckin my stuff and I am on my way, they need a little chi town hood girl to make them understand! WTF, this is crazy. I am glad u had a good time but did they have to go and do that? I will call you this evening.

TheRYL1 wrote:OMG! KNH, I'm so sorry to hear that! And I'm with CrissyQ, you need an L.A. hood girl, too...to join forces and get all your ish back! OMG, can you say azz-whoopped crack head?!?

I'm thankful you & your mom weren't there when he returned!!! Yeah, stay on them because...how did he get back in? They are BEYOND liable!

And girl, I know you're hurting about everything...but, the HAIR PRODUCTS! That's truly a no-no! :-)

On a brighter note, you have handsome sons...lookin' like they big sister!

Take care & hold on, KNH!

jlowman1 wrote:OMG KNH! I am sooooo sorry to hear this happened to you... I couldnt imagine. A crackhead? Who then returns to the room to smoke and watch porn. Wooooooow! I hope you get everything straightened out. That is too much stuff to just let go, if things don't go smoother I'd definitely get a lawyer involved. That is ridiculous!

CurlieCutes1121 wrote:Hey KNH!

First off, hair's on point!!!!!! Hey CC...it been a while!! How are you, and I'm trying its almost 1 year!!

Ok, now the hotel situation:
It's not that the hotel isn't liable, but they cannot "admit" liability. Basically, a worker can think that the hotel was at fault or negligent, but to vocalize that to you could potentially cost them their job. I worked at a hotel for four years (all through college), and while I could never say "yup, we're wrong," I could follow hotel procedure, which was:

1) Call the police and get a police report. If the incident was documented, it would be easy for the next process...

2) File an incident report. Ultimately, the hotel would not directly reimburse you for your loss--rather, their insurance company would. Do you have a copy of the police report? Yes I do and I gave a copy to the hotel. The incident report? I don't have a copy of the hotel incident report, but I do have a copy of the incident report that was done by the security guard that was on property

Whenever anything happened (ie car break-in, someone fell in the shower, missing money, etc) I always did this. While I couldn't admit fault, I would always tell the customer that all of this info would go to our insurance company and if reimbursment was warranted, they would get it from them.

My suggestion would be to find out who their property manager is. If you can't get anywhere with dealing with the hotel directly, go up the chain of command and contact them. Then again, this is what my job did, and some businesses are a bit backwards, so......

The were in contact with me yesterday...I got a call from the assistant general manager as well as his boss the RVP manager. They both indicated that someone from the Risk Managment Department would be contacting me. However, right now I'm getting all my documentation together..i.e. a list of my my things and my mom's as well as the cost together, because I'm hoping they will follow thru and take care of our loss. I mean the entry was forced, plus the assistant gm told me that just because I slamed the door that didn't guarnteed that the door locked!! I'm like WHAT??? That is sooo crazy to me. I mean isn't it their responsibility to provide a Safe Haven for their guest? So if I close a door it shoulr lock if that's the function of the door right? You know what I mean...this is has been so crazy and to top it off...someone tried to break in the room 3 door down from my room. So something was reall going on...

I hope this somewhat helps!

KinkyNappyHappy wrote:

CurlieCutes1121 wrote:Hey KNH!

First off, hair's on point!!!!!! Hey CC...it been a while!! How are you, and I'm trying its almost 1 year!!

Ok, now the hotel situation:
It's not that the hotel isn't liable, but they cannot "admit" liability. Basically, a worker can think that the hotel was at fault or negligent, but to vocalize that to you could potentially cost them their job. I worked at a hotel for four years (all through college), and while I could never say "yup, we're wrong," I could follow hotel procedure, which was:

1) Call the police and get a police report. If the incident was documented, it would be easy for the next process...

2) File an incident report. Ultimately, the hotel would not directly reimburse you for your loss--rather, their insurance company would. Do you have a copy of the police report? Yes I do and I gave a copy to the hotel. The incident report? I don't have a copy of the hotel incident report, but I do have a copy of the incident report that was done by the security guard that was on property

Whenever anything happened (ie car break-in, someone fell in the shower, missing money, etc) I always did this. While I couldn't admit fault, I would always tell the customer that all of this info would go to our insurance company and if reimbursment was warranted, they would get it from them.

My suggestion would be to find out who their property manager is. If you can't get anywhere with dealing with the hotel directly, go up the chain of command and contact them. Then again, this is what my job did, and some businesses are a bit backwards, so......

The were in contact with me yesterday...I got a call from the assistant general manager as well as his boss the RVP manager. They both indicated that someone from the Risk Managment Department would be contacting me. However, right now I'm getting all my documentation together..i.e. a list of my my things and my mom's as well as the cost together, because I'm hoping they will follow thru and take care of our loss. I mean the entry was forced, plus the assistant gm told me that just because I slamed the door that didn't guarnteed that the door locked!! I'm like WHAT??? That is sooo crazy to me. I mean isn't it their responsibility to provide a Safe Haven for their guest? So if I close a door it shoulr lock if that's the function of the door right? You know what I mean...this is has been so crazy and to top it off...someone tried to break in the room 3 door down from my room. So something was reall going on...

I hope this somewhat helps!

Thanks for the input....I helps to understand why everyone (until I told them to stop) kept telling me that the hotel is not liable. However, if that is the case why is it not posted (that they are not liable) so all guest can see and make a decision if they want to stay at a hotel that doesn't have to provided a safe comfortable stay for their guest. That is so interesting to me...

freckledmom4 wrote:Sooo sorry to hear about your experience! I was thinking I was going to see great pictures of your weekend hair, but definitely not this "foolishness & mayhem" (in my Niecy Nash voice). RYL was right btw, you could pass for a big sis. He must have been on some good stuff to think that you were not coming back to the room-maybe he got a hold of your vicodin. But seriously, I am thanking God that you and mom were not alone when you went back to the room. He's was working then and is working your situtaion out now. Praying that you will have a better week.

KeAnia wrote:WOW leave it to a crack head. They can get their a** into all type of stuff. I am sorry that you all had to go through this. I hope everything it taken care of and your mom doesn't have to go throught to much drama to get all of her credit nad bank cards taken care of. I am sorry that you lost your hair products also that's just a low blow they are proberly mixing them in some crack . For the life of me I can't understand what he was thinking to breakin take your stuff and come back. Only a Crack Head. On the other hand I am glad you had a good time with your son and that LSU won a game.

wyldhoney wrote:Awwww KNH, I'm so sorry to hear about your awful experience.

In my opinion, the hotel FAILED in its duty to provide a safe and secure environment for its guests. The door wasnt forced and therefore the hotel DOES have responsibility for whatever negligence occurred on its part to facilitatae such a terrible occurrence. Don't let up; keep escalating the pressure. If they dont take you seriously be prepared to complain to corporate. complain to the BBB, take your case to the Consumerist, call up a local tv station and tell your story.

Dont let them get away with it, they owe you full compensation for the replacement of every last thing that was stolen from you, as well as free credit monitoring for your mom who lost her cards etc.

I hope you succeed in getting them to fulfil their obligations.

CurlieCutes1121 wrote:

KinkyNappyHappy wrote:

CurlieCutes1121 wrote:Hey KNH!

First off, hair's on point!!!!!! Hey CC...it been a while!! How are you, and I'm trying its almost 1 year!!

Ok, now the hotel situation:
It's not that the hotel isn't liable, but they cannot "admit" liability. Basically, a worker can think that the hotel was at fault or negligent, but to vocalize that to you could potentially cost them their job. I worked at a hotel for four years (all through college), and while I could never say "yup, we're wrong," I could follow hotel procedure, which was:

1) Call the police and get a police report. If the incident was documented, it would be easy for the next process...

2) File an incident report. Ultimately, the hotel would not directly reimburse you for your loss--rather, their insurance company would. Do you have a copy of the police report? Yes I do and I gave a copy to the hotel. The incident report? I don't have a copy of the hotel incident report, but I do have a copy of the incident report that was done by the security guard that was on property

Whenever anything happened (ie car break-in, someone fell in the shower, missing money, etc) I always did this. While I couldn't admit fault, I would always tell the customer that all of this info would go to our insurance company and if reimbursment was warranted, they would get it from them.

My suggestion would be to find out who their property manager is. If you can't get anywhere with dealing with the hotel directly, go up the chain of command and contact them. Then again, this is what my job did, and some businesses are a bit backwards, so......

The were in contact with me yesterday...I got a call from the assistant general manager as well as his boss the RVP manager. They both indicated that someone from the Risk Managment Department would be contacting me. However, right now I'm getting all my documentation together..i.e. a list of my my things and my mom's as well as the cost together, because I'm hoping they will follow thru and take care of our loss. I mean the entry was forced, plus the assistant gm told me that just because I slamed the door that didn't guarnteed that the door locked!! I'm like WHAT??? That is sooo crazy to me. I mean isn't it their responsibility to provide a Safe Haven for their guest? So if I close a door it shoulr lock if that's the function of the door right? You know what I mean...this is has been so crazy and to top it off...someone tried to break in the room 3 door down from my room. So something was reall going on...

I hope this somewhat helps!

Thanks for the input....I helps to understand why everyone (until I told them to stop) kept telling me that the hotel is not liable. However, if that is the case why is it not posted (that they are not liable) so all guest can see and make a decision if they want to stay at a hotel that doesn't have to provided a safe comfortable stay for their guest. That is so interesting to me...

Girl..... don't I know! Part of the reason I left the hotel was because I got sick of jerking people around... Now reading all of what you said, I'm fired up--and it isn't even me!!!

To answer your question, "shouldn't hotels provide a safe have to their guests?" the answer (according to them) would be yes and no. They are responsible for doing all they can within reason to keep you safe; however some things they cannot control. For example, several hotel guests where I worked would have car break ins; however, in some of those cases, they left valuables (GPS, laptop, money) in plain sight. At that point, some responsibility could be put on the guest, especially if I told them NOT to leave valuables in plain sight. This case, however, is much different. Like everyone else, I'm pretty sure this was caused by a hotel staffmember since 1) there are very few "master" keys to open all doors, 2) only hotel staff are allowed to use them (front desk, housekeeping, management), 3) staff members usually have to "sign out" a key--what time they used it and for what reason and 4) in order for a paying guest to get a key, they must show photo ID. If the door didn't lock when you slammed it, that's a maintenance issue, not yours, and since someone in housekeeping should have serviced your room they should have reported it.... GUURL, don't get me started! I worked at my job long enough to know when someone's BSing you, and they are. Clearly.

Now I had to do all of this at a midscale hotel, so if this is happening at a high end one, girl I say pull out all the stops!!!!!

**Sigh** on a happier note: Congrats on the Afroveda win!! That soooo came in handy I'm sure =)

NubieNatty wrote:the hair products.....awwww naww NOT the hair products get the phk outta here....ITS GONNA BE ALOT OF SLOW SINGING AND FLOWER BRINGIN IF MY BURGLAR ALARM STARTS RINGING

i cant believe that ish and i can only imagin the look on yo face to see ur stuff not only gone...but for some crackhead to be up in there opening the door lookin like tyrone biggums talkin bout "come on in...dnt mind if ya do" **scratchin neck** then u got a nerve to be sittin there wit a pipe AND watchn porn u just GOTS to be kiddin me!!! u know how much porn cost on a hotel bill???? man o man! im sorry to hear that. but just see how god works though cuz u won some EXPENSIVE azz afroveda products, lol.

oh yea let me send u my addy...why didnt u like it?