A vendor who has good customer service touches

I just want to say when we have an unpleasant experience, it is human nature to complain and tell others, but when we have a pleasant experience as a consumer, we are sometimes slow to compliment and "pass the word" of the good experience to others. Monday or Tuesday, I ordered some henna and an ayurvedic oil from Henna Sooq. I emailed the owner, Khadija, several times and spoke with her by phone a couple of times. She was very informative, helpful, and HONEST (we discussed their amla oil having mineral oil, which is being discontinued and reformulated with coconut oil when their present stock is depleted). So, I received my neatly wrapped and organized package including 2 instruction sheets. Now, I don't know about you ladies, but thus far, when I have ordered from the "smaller" vendors, I sort of felt like the products were thrown into the box and no note/instructions/ or anything . Some may feel they just want the products, but I think the extra touch(es) is/are nice. I also got free samples (gloves and 2 types of henna). So, although her inventory of oils is limited but growing, the ones she has, are good quality (some organic choices also). Website. www.hennasooq.com BTW, I am not receiving any incentives for sharing this info.

Thanx girl! I will be sure to go here when I decide to henna and replenish my oils! Its great that you are being pro-active in spreading the word on a great vendor we may otherwise pass over. Thanx again!